Meet our team

Propper is driven by a passionate team of forward thinkers, digital champions and customer service heroes. We’re humble, hardworking and serious about raising the bar when it comes to property management.

Our values

Help with heart
Property management isn’t just about property, it’s about team. And it’s not just about the end result, it’s about how you feel throughout the journey. Whether it be for our clients or our colleagues, our aim is to always deliver not only an exceptional outcome, but also an exceptional experience.
Trail blaze tomorrow
We're not afraid to try new things and challenge the status quo because innovating today will build a better tomorrow for our customers, for our company and for our industry. Trailblazing isn’t easy, but for those who dare to put in the hard work, it’s worth it.
Take pride
By taking pride in absolutely every thing we do today for our clients and colleagues, we know that we can look back tomorrow and be proud of what we’ve delivered.
Get sh*t done
We recognise the world isn’t perfect and there are many factors out of our control. No matter how big or small the challenge, every member of our team - from CEO to Assistant - is empowered and expected to take it on with commitment, courage and humility.

Our fearless leaders

Ash Frenken
CEO & Founder
After having several 'average' experiences with property managers as both a landlord and a tenant, I found the lack of communication and service simply all too common in the industry. It was my own personal experience, along with my passion for real estate that led me to start propper. When I'm not busy building the future of property management, I enjoy traveling or taking my french bulldog, Gary, to one of Sydney's local dog beaches.
Jorden Minos
I've been interested in property ever since buying my first investment property in Bondi. I originally started my career in investment banking, but after a while my entrepreneurial spirit led me to working at various start-up companies, and eventually to real estate at propper. I really enjoy finding better ways of doing things, which is why I love my role at propper - because there is plenty of opportunity to improve processes in property management! In my spare time I enjoy jogging, cycling, swimming, cheering on the Socceroos, and chasing my overly active daughter and son.
Andrew Rigby
Head of Finance
Before joining propper, I spent 8 years working in Investment Banking and more recently founded an EduTech startup which ran coding camps for kids. In my free time, I enjoy travelling, gym and drinking strong margaritas.
Jess Alvial
Head of Customer Experience
With a grass roots entry into real estate, there isn't a function of the industry I haven't been exposed to. Property Management always felt natural to me, given my love for meeting new people and building strong relationships. Being a mother of two young boys has fine tuned my skill set of being resilient, a good listener, problem solver, leader and Queen of prioritisation!
Anthony Dahdah
Head of propper Maintenance
After years on the tools as a sparky, I progressed into project management, and then followed my passion of real estate by joining propper in 2017. It was propper's passion for customer experience and innovative approach to a big customer problem that had me captivated from day one. Outside of work, I enjoy traveling or just relaxing at home with my partner and bulldog, George.
Paul Mineo
Head of Property Management
Chief Office Dog

Our growth consultants

Courtney Freyling
Growth Consultant
Felix Hoffmann-Este
Growth Consultant
James Stark
Growth Consultant

Our leasing specialists

Hannah Shaw
Leasing Territory Manager
Having spent several years in property management, I’ve pretty much seen it all. I enjoy the constant challenge that this role presents, and most of all love bringing a smile to my customers' face. Some of the things that keep me busy outside of work include music festivals, traveling and park dates with my puppy!
Tyler Dean
Leasing Territory Manager
Francesca Smith
Leasing Territory Manager
Fran Blackburn
Leasing Territory Manager

Our relationship managers

Ha Nguyen
Relationship Manager
Courtney Bradbury
Relationship Manager
With over 10 years experience in property management, I've learned that excellent property management is all about relationships and communication. This is what I pride myself on. Outside of work life I really enjoy spending time with my family.
Michelle Jones
Relationship Manager - State Lead NSW
I pride myself on building meaningful relationships with my clients while guiding them through all of their property management needs. Coupling my long tenure in property management is a background in property maintenance and trades services, which provides me with an exceptional ability to make sure my clients' property maintenance items are handled professionally and cost efficiently. In my personal life, I’m renovating my newly purchased first home with my partner.
Penny Pandeloglou
Relationship Manager - State Lead VIC
Throughout my career, I've has managed large portfolios, property management staff and responsible for the training and development of staff entering the industry. I believe it's dynamic relationship building skills and business acumen, coupled with my Business and Marketing degree that has made me successful allows me to continue to ensure my landlord's achieve their investment property goals. Providing exceptional customer service is a commitment to providing transparency and keeping your clients informed at all times. I take pride in finding solutions that suit all parties involved - both landlords and tenants - in a timely manner. Coming from a Greek background, I love going to my grandma's house for her weekly Saturday lunch. I also love playing golf on the weekends as well as watching my AFL team - St Kilda.
Ankush Malhotra
Relationship Manager
Keely Borg
Relationship Manager
Jasmin Bradley
Relationship Manager
Maria Torrisi
Relationship Manager
Anna Polycarpou
Relationship Manager

Our support team

Cooper Ferguson
Team Assistant
It's getting to work with customers from all different walks of life, and with all different types of property that could be almost anywhere in Australia that excites me! With 5 years experience in sales or customer service within the real estate industry, I'm passionate about people and property. Outside of work, I enjoy the gym and am an absolute car enthusiast.
Joey Sanchez
Team Assistant
I have a strong background in Customer Care with over 15 years of experience, so the passion to help and assist customers runs in my system. As a mother of three (my husband being the eldest ;) ), I have mastered the art or organising, planning and ensuring nothing gets missed. In my free time, I enjoy travelling with the family. We love a good drive and watching the sunset by the beach.
Claude Santos
Team Assistant
I used to work for a Multinational Airline where I was able to travel, experience different cultures, and meet lots of people. I ventured into Property Management when I finally decided to rest my wings and settle down. Moving from planes to property was seamless for me because at the end of the day it's the people that matter the most. I love that working at propper still gives me the opportunity to interact with different people from different backgrounds. I am enjoying the learning opportunities at propper and also the day-to-day experience of working in the property management industry.
Shelly Unalivia
Team Assistant
I’m a highly engaged professional with over 15 years experience across a range of industries. My colleagues know me as passionate and friendly, who can always be trusted to come up with a new approach to solving a problem. I pride myself in being able to understand the customer needs, then combining this with a pragmatic view of how propper's business processes can be improved to better meet those customer needs. I work well alone, but I’m at my best collaborating with others!
Elly Crimston
Office Administrator
Having started in customer service at the age of 15, I quickly realised how rewarding helping people out daily is! From then on I was driven to find a career in an industry that both helps and enhances people’s day to day life experiences. I find it extremely rewarding chatting to people and helping problem solve where I can no matter how big or small the issue is. Recently moved to Sydney from Townsville, I couldn’t think of a better business to start and grow with than Propper. In my free time I love to travel, gym, chase waterfalls and drink cocktails in pretty places.
Daphne Wang
Finance & Accounts Assistant

Our board

Mike Dovey
General Partner, IAG Firemark Ventures
Zoe Pointon
Co-CEO & Founder - OpenAgent
Johanna Seton
Co-CEO - OpenAgent

propper Maintenance

Emily Modaffari
Service Coordinator
Dane Stanely
Fabiano Lembi
Nigel Douglas
Alan Byrne
General Handyman & Carpenter
John Vope
General Handyman & Carpenter
Charmaine Hernando
Team Assistant
Arjun Thapa
Sal Mazza
David Tocci


Samuel Santos
Engineering Manager
I love dancing and playing a good video game and I couldn't fail to mention that I love collecting action figures and probably left some of them lying around.

Real estate sales team

Lachlan Simpson
Sales Agent