Need help finding the perfect tenants?

We get it – it might seem a little strange at first that we’re able to successfully manage thousands of properties without an office space. So let us explain how the magic works.

First of all, we’ve harnessed the power of digital innovation to address some key challenges that come with property management. We have foregone the typical bricks-and-mortar office approach in favour of an accessible, around-the-clock digital service where customers can sign up and be supported without needing to leave their home. Our safe and secure systems mean that all of the important stuff is signed and stored digitally, but you still have a real, human point of contact to help you out every step of the way.

Secondly, we are able to keep our finger on the pulse of multiple local property markets using intelligent data and insights. We know how to find the most up-to-the-minute information that is relevant to your specific needs – we’re across local demographics, local competition, and local rental rates for all of the areas that we service. We use this information to get you the best returns on your investment. 

Finally, we are still able to offer our customers in-person support for the things you just can’t do online. We have exceptional Relationship Managers who work full-time in our city head office, who are available to you or your tenants for any curly questions (or normal inquiries). These are the brains who know the technical stuff inside out, and take care of your finance, maintenance, lease renewals, and rent reviews. Our mobile Local Asset Specialists are our feet on the ground who are responsible for the ingoing/outgoing condition reports, routine inspections, and anything else that requires our physical presence at your property.

We’ve structured our business to use the best of modern tech combined with old-fashioned physical service to create a model where everyone’s needs are best catered to – and our thousands of satisfied customers are a testament the success of how we run things.