As a tenant, it is your responsibility to comprehensively review the condition report provided to you at the commencement of your tenancy agreement and make sure it accurately reflects the condition of the property as at the date your tenancy agreement commenced. Even if you agree with the condition of the property as stated on the report, it’s good practice to mark up a copy of the condition report stating your agreement, and email it back to your propper Relationship Manager within the required number of days as per your states legislation.
If you do not agree with the condition report in any way, please mark it up with your relevant comments and email it back to your propper Relationship Manager, accompanied with photos or videos that evidence your comments within the required number of days as per your state’s legislation.
If there are urgent or standard repair requests contained, please highlight these in the body of the email.
For tenancies in NSW and VIC, your completed condition report must be returned to propper within seven calendar (7) days of your lease commencement date. For tenancies in QLD, your completed condition report must be returned to propper within three (3) calendar days of your lease commencement date.
If you fail to return your Ingoing Condition Report to propper within the required number of days, then the official condition of the property at the commencement of the tenancy will be recorded as per the condition report provided to you by propper and no comments or adjustments will be accepted.