Difference | propper

The propper difference

Low, all inclusive fees

At propper we believe in fair, simple and easy to understand pricing. We've given the asterisk the flick and unlike most property managers, you won't be charged extra fees for the basics. Click on ‘See our fees’ to view our simple and fair all inclusive fees.

Team of local experts

At propper, all we do is property management. This means, you’ll never be our second priority. Our team, technology and people built around giving our landlords and tenants the best possible experience.

Instead of just having one agent working on your property, you'll have a team of experts here to support you, including a dedicated Relationship Manager who is accountable for the performance of your investment property.

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Technology to make life easier

With our online Landlord Portal you’ll get access to real time information about your investment property anytime you need it.

If you’re not the kind of person who likes to go searching for information, our clever technology will provide you with timely SMS and email notifications when something important is going on involving your investment property.

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3D virtual inspections

Every property is scanned by our super high definition 3D cameras providing you and prospective tenants with interactive virtual tours and schematic floor places.

Our 3D scan of your property will supplement the Ingoing Condition Report and provide as more comprehensive evidence of your property's condition at the commencement of a tenancy.

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Quality tenants

We’re focused on finding you the best quality tenants, fast, then keeping them happy so they stay in your home long term. Any tenant applying for a propper property undergoes comprehensive screening that includes;

Equifax National Tenancy Database Check (Blacklist Check)
Comprehensive screening for bankruptcy and court judgements
Rental history check with the applicants previous managing agent or landlord, including a full review of their rental payment history
Affordability testing, including a validation of income and an employment reference check.

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Faster leasing

Having your investment property sit vacant is the number one factor that’ll negatively impact your investment returns. That’s why at propper, we leave no stone unturned when it comes to the professional marketing of your property. Our approach to market your property means we lease property 40% faster than the market average.
Customers who elect for our Premium Leasing Pack receive;

Professional photography
Digital staging of furniture into the photos and digital image retouching.
Signboard
Premier (top of page) online listing on realestate.com.au and Domain.
3D virtual property tour
Saturday and mid-week open for inspections.

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Daily rental payments

Your property’s rental income is your money and it’ll work harder for you in your pocket, instead of your agents.
Unlike typical property managers who might only pay your rent to you once (or at best twice a month), at propper we can pay your rent to you the day we receive it from your tenants.

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Professional maintenance

Unlike your typical property manager, propper has its own team of fully integrated, licensed and insured tradesman. Propper Maintenance is provided to propper landlords to better handle your property’s maintenance needs.
With propper maintenance you receive;

Ultra fast resolution on maintenance requests
Transparent hourly rates that are upto 30% lower than the average
100% satisfaction guarantee on all work
Lowest price, or we’ll beat it by 10% guarantee
0% mark-up on materials or supplies
Professional and friendly customer service

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ABN 53 616 760 377
NSW Licence No. 10060610
QLD Licence No. 4194740
VIC Licence No. 083542L

Locations:
2/118 Devonshire Street
Surry Hills NSW 2010
25 King Street
Bowen Hills QLD 4006
245 St Kilda Road
St Kilda VIC 3182